Privacy Policy

Your privacy is important to us. It is Outin's policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including Nigeria's Data Protection Regulation (NDPR), and other applicable laws. This includes information collected across our website, https://outin.app, and other sites or services we own and operate.

This Privacy Policy explains the type of personal information we collect, the purposes for which it is used, how it is stored and shared, and your rights as a data subject under NDPR.

This policy is effective as of 14 December 2024. Last updated: 13 April 2025

Data Controller Information

The data controller for your personal information is:

Outin Email: [email protected]

Lawful Basis for Processing

We collect and process your data only where we have lawful grounds to do so. These include:

  • Your consent
  • Fulfillment of a contractual obligation
  • Compliance with legal requirements
  • Legitimate business interests (e.g. improving services, preventing fraud)

Information We Collect

We collect information in two categories:

  1. Voluntarily Provided Information: Information you knowingly provide when using our services or participating in events or promotions.
  2. Automatically Collected Information: Technical and behavioral data automatically sent by your device during use.

Log and Device Data

Collected automatically when you use our services:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and OS
  • Date/time of access
  • Location data (with permission)
  • Technical errors and usage patterns

Personal Information

May include:

  • Name
  • Email address
  • Phone number
  • Address
  • Gender
  • Date of birth
  • Username
  • Bank account number (for payouts)
  • Profile photo (if uploaded)

Purpose of Collection

Your personal information may be used for:

  • Delivering platform services and personalizing your experience
  • Creating and managing user accounts
  • Verifying your identity and processing payments
  • Sending updates and promotional communications (with consent)
  • Analyzing usage and improving services
  • Conducting research and audits
  • Fulfilling legal obligations
  • Preventing fraud and abuse

Consent and Your Rights

We only process your personal information based on clear and specific consent, unless otherwise required by law. Under NDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent at any time
  • Object to certain processing activities
  • Request data portability
  • Lodge complaints with the Nigeria Data Protection Bureau (NDPB)

To exercise any of these rights, contact [email protected].

How to Request Data Deletion

If you would like to delete your Outin account and all associated personal data, follow the instructions provided at: https://outin.app/pages/data-deletion-request

To ensure the secure processing of your request, you must send the request from the email address linked to your account and provide the necessary details for identity verification, including your full name, registered email address, and date of birth. You may also include your reason for deletion (optional).

Once received, your request will be processed within 14 business days. Please note that logging into your account during this period will cancel the request. You are encouraged to back up any important data before proceeding.

We retain the right to preserve minimal data where required by law or for fraud prevention and compliance.

Sharing and Third Parties

We may share data with:

  • Payment processors (e.g., Stripe, Paystack)
  • Analytics providers (e.g., Google Analytics, Mixpanel)
  • Email service providers (e.g., MailChimp)
  • Legal or regulatory authorities as required by law

All third parties we engage must demonstrate compliance with NDPR or equivalent standards.

International Data Transfers

If your data is transferred outside Nigeria, we ensure such transfer is lawful under NDPR, including the use of standard contractual clauses or other protective measures.

Data Retention

We retain your personal data:

  • Only for as long as necessary for the purposes set out in this policy
  • In accordance with our legal and regulatory obligations
  • Until your account is deleted, or you withdraw consent (unless retention is legally required)

Data Security

We use commercially reasonable measures to protect your personal data, including:

  • Encryption
  • Access controls
  • Regular audits
  • Secure storage environments

However, no system is completely secure. You are responsible for safeguarding your account credentials.

Cookies

We use cookies and similar tracking tools to:

  • Improve user experience
  • Analyze platform usage
  • Remember preferences

Details are provided in our Cookie Policy.

Children’s Privacy

We do not knowingly collect personal data from children under 13. If such data is inadvertently collected, it will be deleted promptly.

Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify affected users before the data becomes subject to a different policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify users of significant changes through our platform or email.

Continued use of the platform indicates your acceptance of the updated policy.

Contact Us

For any inquiries or to exercise your NDPR rights, please contact:

Michael Akanji Data Controller [email protected]

If you are not satisfied with our response, you may contact the Nigeria Data Protection Bureau (NDPB) for further resolution.